Frequently Asked Questions

We're a local connection service that matches Phoenix and Peoria homeowners with vetted, professional landscaping and tree service companies. We're not a landscaping company ourselves—we save you time by connecting you directly with qualified local pros.

No. Our service is completely free for homeowners. You only pay the landscaping company directly if you decide to hire them. There are no hidden fees, membership costs, or obligations from DesertScape Pros.

Most homeowners hear from a professional within 1-3 hours during business hours. For urgent needs like emergency tree removal, we prioritize fast connections and many pros can respond same-day or next-day.

We serve Phoenix, Peoria, and the surrounding West Valley including Glendale, Surprise, Goodyear, Avondale, Tolleson, Litchfield Park, and nearby communities. If you're unsure, give us a call and we'll confirm in seconds.

Yes. We only partner with licensed, insured landscaping professionals who have strong track records in the Phoenix area. You can always ask to see proof of licensing and insurance before hiring.

You're under no obligation to hire anyone. If you're not comfortable with a company or the quote they provide, simply let us know and we can connect you with another option when available.

Costs vary widely based on project type and scope. Basic xeriscaping conversions might start around $3,000-$5,000 for small yards. Complete landscape installations with design, plants, irrigation, and hardscaping can range from $10,000-$30,000+. Tree services range from $200-$800 for trimming, $400-$3,000+ for removal depending on size and complexity.

The professionals we connect you with provide free, no-obligation quotes. They'll visit your property, assess the project, and give you a detailed estimate before any work begins.

Yes. If you'd like to compare options, simply let us know and we can connect you with additional providers when available. This allows you to compare pricing, timelines, and approaches.

We connect homeowners with professionals for landscape design and installation, xeriscaping and desert landscaping, tree trimming and pruning, tree removal and stump grinding, irrigation systems and repairs, hardscaping (patios, walkways, etc.), and general landscape maintenance.

Yes. We have partners who offer emergency tree services for storm damage, fallen trees, or hazardous situations. Contact us immediately if you have an urgent tree emergency and we'll prioritize getting you fast help.

Timelines vary by project. Simple tree trimming might be completed in one day. Xeriscape conversions typically take 3-7 days. Complete landscape installations can take 1-4 weeks depending on size and complexity. Your matched professional will provide a detailed timeline with their quote.

Fall through spring (October-April) is ideal for most landscaping projects. Planting is best in fall and spring when temperatures are moderate. Tree trimming is best in fall/winter. Hardscaping can be done year-round but is more comfortable for workers in cooler months. Emergency services happen whenever needed.

Xeriscaping is water-efficient landscaping using drought-tolerant plants, efficient irrigation, and decorative rock. In Phoenix, it can reduce outdoor water use by 50-75%, saving hundreds of dollars annually while requiring far less maintenance than grass. It's one of the best investments for Arizona homeowners.

Not at all! Modern xeriscaping features incredible variety—colorful flowering plants, ornamental grasses, beautiful trees, creative hardscape designs, and artistic use of different rock colors and textures. Skilled designers create stunning, vibrant landscapes that are far more interesting than plain grass.

No, but it can save significant water and money. Many homeowners choose a hybrid approach—keeping small grass areas for play or pets while converting most of their yard to xeriscape. This provides the best of both worlds with dramatically reduced water use.

Most palms benefit from annual trimming to remove dead fronds and seed pods. Fast-growing species like Mexican fan palms may need attention 1-2 times per year, especially for fire prevention in Arizona's dry climate.